Data Privacy Policy
These data protection regulations provide an overview of what personal data is collected by DeinDeal AG (hereinafter “DeinDeal” or “we”), how this personal data is processed, and to whom it may be disclosed. It also explains what rights you have under data protection laws and how you can exercise these rights.
By using a website or mobile application operated by DeinDeal, you agree that your personal as well as non-personal data may be processed according to the terms in these data protection regulations and accept the following data protection regulations.
Please review these data protection regulations at regular intervals so that you are always informed about how your personal data is being used and can exercise your rights.
Some useful facts about us:
Who is DeinDeal?
We are required by law to notify you regarding the issue of ownership rights over collected data.The owner of the data collection is DeinDeal AG, Flurstrasse 55, 8048 Zurich.
DeinDeal was created in March 2010 and now acts as an intermediary between providers / suppliers and customers looking for novelties. Since then, our company has launched several channels with a variety of offers and we have opened our own logistics center. Today, DeinDeal has a workforce of approximately 150 employees, all of whom share a common goal: to become the leading e-commerce company among Swiss online shopping platforms. Find out more about us at: https://www.deindeal.ch/fr/faq
DeinDeal is a subsidiary of Ringier SA (hereinafter “Ringier”) and one of the companies affiliated with Ringier (hereinafter “Ringier Group”).
Who is Ringier and who belongs to the Ringier Group?
Ringier AG is an innovative, digitalised and diversified Swiss media company operating in Europe, Asia and Africa. Its portfolio includes around 110 subsidiaries in print, digital media, radio, ticketing, entertainment and e-commerce sectors as well as online marketplaces.
Find out more about Ringier here: https://www.ringier.com/
In Switzerland, the Ringier-affiliated companies include, for example, the following subsidiaries: Blick Group, Swissprinters AG, Scout24, JobCloud AG, Ringier Axel Springer Switzerland AG and several others.
If you would like to find out more about the Ringier-affiliated companies and other holdings of Ringier in Europe, Asia and Africa, click here: https://www.ringier.com/brands/
What is the nature of the Ringier Group's operations?
Ringier manages leading brands in print, TV, radio, online and mobile media and runs successful print, entertainment and internet businesses. The Ringier Group produces Blick, Sonntagsblick, Schweizer Illustrierte, Landliebe, Handelszeitung, der Beobachter and others. The complete portfolio is listed here: https://www.ringier.com/brands/
What data does DeinDeal process?
Essentially, there are two types of data that are processed when you contact us: personal data and non-personal data.
What is personal data and what is meant by “processing”?
Personal data refers to any information relating to you and that reveals something about you as an individual. This includes information such as your first and last name, postal address, e-mail address, date of birth, phone number, and other similar information.
Information that cannot be associated with you, i.e. with your identity as an individual, is non-personal data.
Processing encompasses any handling of your personal data. This includes, among other things, the entry, collection, anonymization, saving, management, use, transfer, disclosure or erasure of your personal data.
How do we process your personal data and what is the legal basis for doing so?
Your trust in us when it comes to protecting your personal data and your privacy is important to us. We would therefore like to inform you of the following:
We adhere to the basic principles set out in data protection laws effective in Switzerland and, where applicable, the European Union. This means that we are transparent concerning which of your personal data we process and to what end. We only process personal data that we have obtained by legal means and, when required, with a legal basis for doing so. A legal basis may take the form of a contract, your consent, a law or a public interest that allows us to process data, or a legitimate interest on our part.
We therefore inform you here about what we do with your personal data during each data processing procedure. If we no longer need your personal data and/or are no longer legally required to retain it, or you no longer want us to keep and process it, then we will cease to do so.
Find out what rights you have in relation to your personal data and how you can exercise these rights in the section below.
What personal data does DeinDeal process, and when and to what purpose does it do so?
In principle, your personal data is processed whenever you contact us. This happens when you:
● make your purchases and / or create a customer account;
● take part in a contest (online or through one of our partners);
● have signed up for an email newsletter;
● contact us using an online contact form.
Making purchases with a customer account
If you buy a product online or in one of our apps and register as a customer, we collect and process the following personal data:
● Gender (Mr/Ms)
● Company name (optional)
● First name
● Surname
● Address, including house number, postal code and place of residence
● Phone number (landline and mobile number)
● Email address
● Payment information
We process these personal data for the following purposes:
● to fulfil and handle contractual and legal obligations (e.g. delivery of ordered products or after-sales service);
● to manage and maintain the customer relationship (e.g. change of address);
● to verify access authorization and for the administration of the customer account;
● for internal market research and statistics in order to improve the offers and services of DeinDeal;
● to issue invoices.
If you select an online payment option such as a credit card when purchasing a product, your payment will be processed using the online payment system of the respective supplier. In such cases, personal data and payment details are processed directly by the provider of the respective payment system. We are not privy to nor do we save your payment details. Please note that, in such a case, the privacy policy of the online payment system provider applies.
We also process the following personal data for marketing purposes in order to provide you with further offers on products and services from DeinDeal, i.e. to advertise offers by post, e-mail, electronically or by SMS and phone.
You can choose to object to this processing at any time by accessing your customer account, clicking the unsubscribe link included in the emails or by contacting our customer service.
If the billing and shipping addresses are not the same, the following personal data of the product's recipient are collected:
● Gender (Mr/Ms)
● Company name (optional)
● First name
● Surname
● Address, including house number, postal code and place of residence
● Phone number (landline and mobile number)
● Email address
We process these personal data for the following purposes:
● to fulfil and handle contractual and legal obligations (e.g. delivery of ordered products and after-sales service);
Competition
If you take part in an online competition, we normally collect the following personal data:
● Gender (Mr/Ms)
● First name
● Surname
● Email address
● Date of birth (optional)
● Phone number (optional)
● Username on social networks (optional)
We process your personal data for the following purposes:
● to draw the winner.
In order to provide you with additional offers on products and services from DeinDeal, we also process personal data in the following ways:
● for marketing purposes, i.e. we advertise additional similar products from DeinDeal by post, phone, email, electronically, through social media, instant messaging services or by SMS. You have the option to object to this processing at any time.
Email newsletter
If you have agreed to let us use your email address for advertising purposes, we will send you newsletters at regular intervals to inform you about DeinDeal's additional offers and services.
You can object to this processing of your email address and unsubscribe from the newsletter at any time by clicking the unsubscribe link found at the bottom of each newsletter. You can also exercise your right to object by contacting our customer service department directly.
Online contact form
If you complete our contact form online, we will collect the following personal data:
● Phone number (landline or mobile number)
We process your personal data for the following purposes:
● for the treatment and the follow-up of your request.
If you fill in the online contact form for our partners and subcontractors as a customer, we process the following personal data:
● Surname
● First name
● Email address
● Phone number (landline and mobile number)
We process your personal data for the following purposes:
● for the treatment and the follow-up of your request.
Disclosure of personal data to third parties
All personal data collected when you contact DeinDeal may be shared within the Ringier Group and can be processed for the purposes mentioned above, in particular for marketing purposes. You have the option to object to this transferring and processing at any time.
In the case of payment by invoice, in order to preserve our justified interests, we reserve the right to carry out a credit check on the basis of a mathematical and statistical procedure with Swissbilling SA in Renens in order to verify your identity and creditworthiness. We use the information obtained relating to the statistical probability of a default in order to reach a documented decision regarding the conclusion, execution or termination of the contract. You will find more detailed information here: https://www.swissbilling.ch/en/.
In addition, your personal data can also be shared with third parties that are not part of DeinDeal who provide technical and organizational services on behalf of DeinDeal or one of the Ringier Group companies, that we require for the purposes mentioned above or for general business purposes. Examples include hosting partners, printers or delivery services. These service providers are contractually bound to process your personal data exclusively on our behalf and as instructed by us, and to guarantee that the appropriate technical or organizational security measures are in place to ensure that your personal data is protected.
These service providers are primarily located in Switzerland and in the European Union, both of which have reasonable personal data protections in place. If a service provider is located in a country that does not ensure a level of personal data protection equivalent to what applies in Switzerland, we enter into contractual agreements with these providers to ensure compliance with the Swiss standards for data protection. For example, U.S. companies are required to be certified under the Swiss-US Privacy Shield.
Your personal data shall not otherwise be passed on, transmitted or sold to third parties outside DeinDeal unless required for the fulfillment of a contract you have concluded with DeinDeal or a company belonging to the Ringier Group, or unless you have expressly consented to it.
This notwithstanding, DeinDeal may disclose personal data for legal reasons; for example, to law enforcement agencies for the purpose of prosecuting and detecting illegal activities or to tax authorities.
Non-personal data
When you contact us, we (and third parties) collect non-personal data on our websites and on our applications using various technologies.
What is on-personal data and why do we process it?
Non-personal data is information that cannot be traced back to your identity. As a matter of principle, we do not combine this data with your personal data These data are thus anonymous to us.
We collect and process these data so that we can continually improve our products and services and tailor them to your needs, identify trends as well as generate and evaluate statistics about the usage of our digital products and services.
You have the option at any time to opt out of the processing of non-personal data. The following sections also include links for disabling some of the technologies we use.
What technologies do we use and why are they used at DeinDeal?
We use the following technologies:
Cookies and similar technologies
Recording of user behavior: a cookie is stored on your computer to record your user behavior. Cookies are small files. Your browser stores them on your device in a dedicated directory. Cookies can be used to determine, among other things, whether a website has been visited previously via your web browser. If you allow cookies, your login data for an online service can also be stored in cookies so that you don't need to enter your login details every time you access the website.
Cookie identifier: Many cookies contain a “cookie ID”. A cookie ID is a unique identifier for the cookie. It is a string of characters that websites and servers are able to associate with the specific web browser on which the cookie is stored. This allows websites and servers visited by you to distinguish the browser from other web browsers that store different cookies. A specific web browser can be recognized via this unique cookie ID.
Online advertising based on user behavior: Ads are generally provided by third-party vendors. To display products and services that may be of interest to you, these third parties use information regarding your web browser usage , where possible and permitted by your device settings. Specific contact data such as your name, address, e-mail address or telephone number will not be passed on under any circumstances. Therefore, cookies cannot identify you as an individual.
Objecting to the setting of cookies: Although the use of cookies is justified by the legitimate interest to offer advertising adapted to your interests and to elaborate statistics, you can prevent the setting of cookies at any time by changing your browser settings and thus reject them permanently.
Deleting cookies: In addition, you can delete cookies that have already been set via your web browser or other software at any time.
Behavioral advertising in apps: no cookies are used in applications. Instead of cookies, an advertising identifier is provided by the manufacturers of your end device's operating system ("Identifier for Advertising" (IDFA) for iOS devices or "Google Advertising Id" for Android devices). This identifier is not linked to the application, but to the device. With this identifier, Admeira can provide advertising content based on the use of your application (known as "behavioral advertising"). Again, the goal is to show users a more interesting and relevant ad than the one that would be visible without the analysis of the corresponding usage data.
Objecting to behavioral advertising in apps: You can permanently opt out of behavioral advertising in apps via the settings on your device:
● iOS (Apple) devices: Open the settings and select "Privacy". Under "Advertising" you can now enable the "No ad tracking" function.
● Android devices (Google) Open the "Google Settings" app then select "Advertisements". You can then select the "Disable interest-based advertising" option.
Which service providers do we use?
Ringier Advertising works with the following companies to collect data for user-based online advertising. You can learn more about the data protection of these companies by clicking on the links below. 1plusX is responsible for the central technical and organizational operation of the data management platform that is then linked to the other network partners.
● 1plusX https://www.1plusx.com/privacy-policy/
● IMPROVE DIGITAL: http://www.improvedigital.com/platform-privacy-policy
● Xandr: https://www.xandr.com/privacy/platform-privacy-policy/
● Google: https://policies.google.com/technologies/ads
● Smartadserver: https://smartadserver.com/corporate-privacy-policy/
● Index Exchange: https://www.indexexchange.com/privacy/
● Ringier Connect: https://consent.connect.ringier.ch/static/dsb-2.0.html
● Star Services Data Technology / RASP: https://polityka-prywatnosci.onet.pl/
● Brand Metrics: https://collector.brandmetrics.com/brandmetrics_privacypolicy.pdf
The companies mentioned above act as service providers for the collection of data and the delivery of behavioral advertising in apps.
How can data collection be deactivated? (opt-out links)
If you no longer wish to receive user-based online advertising, you can use the following links to object and deactivate data collection:
● Google: https://adssettings.google.com/authenticated?hl=de
● 1plusX https://www.1plusx.com/privacy-policy/
● IMPROVE DIGITAL: http://www.improvedigital.com/opt-out-page
● Xandr: https://platform.xandr.com/privacy-center/opt_out
● Brand Metrics: https://collector.brandmetrics.com/optout
Our Internet pages also use “Google Analytics”, a web analysis service from Google Inc. (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). The use includes the “Universal Analytics” operating mode. This allows, when the user is logged into a Google service, to assign data, sessions and interactions across multiple devices to a user ID in the form of a pseudonym and thus analyze the user's activities across devices. Google Analytics uses cookies. The non-personal information generated by the cookie about your use of our website is generally transferred to a Google server in the USA and stored there. However, IP addresses are anonymized beforehand using IP anonymization. The anonymized IP address provided by your browser as part of Google Analytics will not be merged with other Google data. At our request, Google will use this information to evaluate your use of our website, to compile reports on website activities and to provide us with services related to the use of the website and the Internet. You will find more information on the terms of use and data protection under https://tools.google.com/dlpage/gaoptout/. You can prevent the storage of cookies with the corresponding settings in your browser.
You will find an overview of the most used tracking tools here.
Log files
When using websites or mobile applications, the web servers record non-personal usage data in what are known as log files. Log files provide information about your IP address, the operating system you are using, the web pages you visit, browser type and version, time, and the requested file. This information is required for technical purposes in order to correctly provide the website content you have requested and is generated whenever a person uses the Internet. This anonymous data is saved separately from any personal data you provide and therefore cannot be traced back to your identity.
We evaluate this non-personal data for statistical purposes in order to optimize our website and the technology used to operate it, to identify trends, as well as to improve offers and products and to tailor it to your needs in the best way possible.
Our website includes links to other websites. Please note that DeinDeal does not assume any responsibility for data protection and content published on these websites.
Third-party website elements, e.g. plugins
Elements from third-party providers (e.g social networks such as Facebook, Twitter, Instagram and Youtube) may be used on our websites and in our mobile applications. If you click on an element from a third-party provider (e.g. the “Like” plugin from Facebook), a connection to the servers of that third-party provider may be established automatically. This may result in the transmission of information about your visit to our websites or a mobile application to the third-party provider. In some cases, it may be possible to associate this data with your user account with the third-party provider (e.g. your Facebook or Twitter account). The third-party provider may share personal data (surname, first name and email address) from your user account with DeinDeal, insofar as you have authorised the third-party provider to carry out this function. You will find information relating to the collection and the use of the data by third suppliers in the indications of the corresponding third suppliers concerning the data protection.
How to disable cookies?
Cookie settings
By using our web pages and applications, you agree to the processing of your personal data in the manner described and for the purposes mentioned above. However, you can control and / or delete cookies at any time using the aforementioned opt-out links.
Most web browsers are set to automatically accept cookies. It is up to you, however, to configure your browser so that it rejects cookies as a rule by selecting the ‘do not accept cookies’ setting in your browser or so that it prompts you to accept cookies whenever you visit a website.
You also have the option to delete cookies stored on your computer or mobile device by using the function provided for this purpose in your browser. Remember that you will have to disable or delete the cookies on all of your devices.
Please note that deleting cookies in the browser will also cause an opt-out cookie, such as the one from Admeira, to be deleted. This means that if you want to keep an opt-out cookie enabled and have deleted all cookies, you must enable the opt-out cookie again when you revisit the website. Otherwise, you will be identified as a new user and you will have to re-enter your data.
You can permanently opt out of behavioral advertising in apps via the settings on your device:
● iOS (Apple) devices: Open the settings and select "Privacy". Under "Advertising" you can now enable the "No ad tracking" function.
● Android devices (Google) Open the "Google Settings" app then select "Advertisements". You can then select the "Disable interest-based advertising" option.
If you choose one of the options described, you may not be able to fully use all the functions of this website. Please note that there is no option to opt out of general advertising on our websites or in our applications.
What are your rights with respect to your personal data?
Your personal data belongs to you. You therefore have the right to control what happens with your personal data and are permitted to find out at any time how your personal data is being handled.
Under the data protection law, you have the following rights:
Right of access
Under data protection law, you are entitled to information, free of charge, concerning which of your personal data, if any, is being processed by DeinDeal. Your request for information must be sent to us in writing along with a copy of your proof of identity.
You may scan this and send it to us by email (support@deindeal.ch) or by post to the following address: DeinDeal AG, Flurstrasse 55, 8048 Zurich.
Right to rectification of your personal data
Under the data protection law, you are entitled to the rectification of your personal data at any time if you find that the personal data that we are processing contains any errors.
If you would like to have corrections made to your personal data, send an email to us at support@deindeal.ch or a letter to the following address: DeinDeal AG, Flurstrasse 55, 8048 Zurich. Do not forget to include a copy of your proof of identity.
Right to erasure of your personal data
If the processing of your personal data is no longer necessary because, for example, there is no longer a customer relationship with DeinDeal, or you have withdrawn your consent to the processing of your personal data, you are entitled to request the erasure of your data. We will erase your personal data, provided that we are not otherwise obliged to retain your personal data, for example to comply with any statutory data retention requirements.
You can request the erasure of your data as follows: by using the dedicated contact webform within your secured personal account area, or by sending us an email to support@deindeal or a letter to DeinDeal AG, Flurstrasse 55, 8048 Zurich. Do not forget to include a copy of your proof of identity along with your erasure request.
Right to restriction of processing of your personal data
You have the right at any time to restrict the processing of your personal data, provided that we are not otherwise obliged to retain your personal data, for example to comply with any statutory data retention requirements.
If you would like to restrict the processing of your personal data, send an email to us at support@deindeal.ch or a letter to the following address: DeinDeal AG, Flurstrasse 55, 8048 Zurich. Do not forget to include a copy of your proof of identity.
Right to object
If you have granted us your consent to the processing of your personal data, you have the right at any time to withdraw or refuse your consent. If personal data is processed for marketing and advertising purposes, you can withdraw the consent to processing for these purposes in general or for specific products or services.
You also have the option to object at any point to the receipt of advertising and to the processing or sharing of your personal data for marketing and advertising purposes, when we do so based on our legitimate interest in the continuous improvement of our range of products and services. In this case, your personal data will not be obtained or processed for this purpose in future.
You can exercise your right to object by using the dedicated contact webform within your secured personal account area, or by sending an email to support@deindeal.ch or a letter to DeinDeal AG, Flurstrasse 55, 8048 Zurich. Please include a copy of your proof of your identity along with your request.
Right of appeal
You have the right to notify or lodge a complaint with the responsible supervisory authority if you believe that the processing of your personal data does not conform with data protection requirements. You may do this with the supervisory authority in the country in which you reside or work, or in the place or country in which the alleged data breach has taken place.
Data security
DeinDeal operates secure data networks which meet the relevant technical standards. All necessary and reasonable technical and organisational precautions are taken to protect your data against loss, destruction, falsification, manipulation and unauthorised access.
Although DeinDeal has taken every necessary step to prevent data from being disclosed through data transfer errors and/or unauthorised access by third parties, it cannot accept any liability for such unwanted incidents.
Who can you contact?
There are various ways to contact us:
If you have a question regarding data protection, you can use the dedicated contact webform within your secured personal account area, or you can send an email to support@deindeal.ch. You may also write to our data protection officer: DeinDeal AG, Flurstrasse 55, 8048 Zurich.
If you have a question regarding your customer relationship with us, you can email us at support@deindeal or send a letter to DeinDeal AG, Customer Service, Flurstrasse 55, 8048 Zurich.
You can also reach our Customer Contact Center by calling 0848 500 501.
Legal basis
When processing your personal data, we observe the Swiss Federal Act on Data Protection along with its regulations and – where applicable – the General Data Protection Regulation of the European Union (GDPR).
Changes to and consent to these data protection regulations
DeinDeal modifies these data protection regulations as appropriate according to new or changing requirements. The latest version of this data privacy statement can always be found in the appropriate place.
The data protection regulations in their latest amended versions shall apply. By continuing to use DeinDeal’s website or mobile applications, the user agrees to the current data protection regulations in their most recently amended versions.
Version from 11.01.2022